The
/ Fixer
25 years inside hospitality operations. Opening, scaling, and turning around brands across the UK, Europe, and Asia Pacific. I don't consult. I operate.
The
/ Fixer
25 years inside hospitality operations. Opening, scaling, and turning around brands across the UK, Europe, and Asia Pacific. I don't consult. I operate.
The
/ Fixer
25 years inside hospitality operations. Opening, scaling, and turning around brands across the UK, Europe, and Asia Pacific. I don't consult. I operate.
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Successful Openings
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Client Satisfaction
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Years of Experience
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Successful Openings
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Client Satisfaction
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Years of Experience
Founder
I work with hospitality operators who know something's off but can't see the fix from inside the business. I come in, find it, and sort it out. Fractional means I'm embedded with your team for as long as you need me. Not permanent. Not a consultant passing through. A senior operator rolling up their sleeves.
I've sat in your chair. Run P&Ls, managed teams, opened sites, handled crises. That's the difference between advice and actual help. I know what good looks like because I've built it.
About Us
DIGBY + FOX was born from a simple belief.
DIGBY + FOX was born from a simple belief.
DIGBY + FOX was born from a simple belief.
Why This Exists
Why This Exists
Most hospitality businesses don't fail because of bad ideas.
They stall because nobody is joining the dots between the brand, the operations, and the numbers.
You've probably lived it. Revenue growing but margins shrinking. New sites opening before the last one is stable. A team that's busy but not aligned. A gut feeling that something isn't right but no time to work out what.
That's the gap I fill.
After 25 years inside hospitality operations across the UK, Europe, and Asia Pacific, I built Digby + Fox to give operators the one thing most consultancies can't: someone who actually gets in the business and does the work.
I've opened 30+ sites. Delivered £25M+ in revenue. Led teams across food halls, restaurant groups, hotels, pubs, and multi site brands. From RH to Coppa Club, Mitchells + Butler to Beef + Liberty Hong Kong, TGI Fridays to Metropolitan Pub Co. Every one of those taught me something about what works and what doesn't.
Today, I work as a fractional fixer. I embed with your leadership team, diagnose the real problems, and fix them. Then I build the systems and capability so you don't need me anymore.
HOW I WORK
Diagnose: I get inside the business. Walk the floor, read the numbers, talk to the team. Within days I'll tell you what's actually going wrong and what's fixable fast.
2. Fix I build the plan and start executing. Systems, processes, team structure, commercial controls. Not a PowerPoint. Working solutions that your team can run.
3. Build I embed with your team until the foundations are solid and the results are holding. Then I hand it over and step back. The goal is always to work myself out of a job.
This isn't consultancy. It's operator thinking with skin in the game.
Most hospitality businesses don't fail because of bad ideas.
They stall because nobody is joining the dots between the brand, the operations, and the numbers.
You've probably lived it. Revenue growing but margins shrinking. New sites opening before the last one is stable. A team that's busy but not aligned. A gut feeling that something isn't right but no time to work out what.
That's the gap I fill.
After 25 years inside hospitality operations across the UK, Europe, and Asia Pacific, I built Digby + Fox to give operators the one thing most consultancies can't: someone who actually gets in the business and does the work.
I've opened 30+ sites. Delivered £25M+ in revenue. Led teams across food halls, restaurant groups, hotels, pubs, and multi site brands. From RH to Coppa Club, Mitchells + Butler to Beef + Liberty Hong Kong, TGI Fridays to Metropolitan Pub Co. Every one of those taught me something about what works and what doesn't.
Today, I work as a fractional fixer. I embed with your leadership team, diagnose the real problems, and fix them. Then I build the systems and capability so you don't need me anymore.
HOW I WORK
Diagnose: I get inside the business. Walk the floor, read the numbers, talk to the team. Within days I'll tell you what's actually going wrong and what's fixable fast.
